01
InstallationAdd the card
Open the link or scan the QR code provided by the business. Check your details, choose the wallet available on your phone and confirm that you want to add the card.
Help center
Your Vuelve card, always at hand.
We help you install it, see updates and use your rewards at the business that issued it.
Email supportQuick help
What do you need to do?
Follow these steps or contact us if your card still isn't working as expected.
02
UpdateView stamps and rewards
Updates usually appear automatically. If you don't see a change, check your connection and reopen your wallet. Do not delete the card before asking us for help.
03
RedemptionRedeem a reward
Show your card's QR code at the business. The team will check your progress or coupon code and record the reward when they give it to you.
To help you better
Include these details in your message.
This helps us identify your card and understand the issue without asking for unnecessary information.
- 1Your name and the business or program on your card.
- 2The email you registered with.
- 3Whether you use iPhone, Android or the web card.
- 4What you expected to see and what appeared on screen.
Do not send passwords, private keys or access codes. If you attach a screenshot, hide any unnecessary information.
Still need help?
doscornio@gmail.com